Office of Patient Experience

At CoxHealth, your voice matters.

We want to hear from our patients and their families. If you have feedback you'd like to give, an experience you want to tell us about or a story you want to share, please contact us at 417-269-6101. Our team in the Office of Patient Experience is here to listen and help address any concerns you may have.

We look forward to hearing from you.

If we're unable to resolve your concerns, you have the right to contact the following agencies:

  • Missouri Department of Health and Senior Services
    PO Box 570, Jefferson City MO 65102
    info@health.mo.gov
    Office: 573-751-6400
    Hotline: 1-800-392-0210
  • Missouri Department of Social Services
    1-800-776-8014 or 1-800-735-2966 (TTY)
  • Livanta Corporate Office – Medicare Quality Improvement Organization
    10820 Guilford Rd, Ste 202, Annapolis Junction, MD 20701-1105
    1-888-755-5580 or 1-888-985-9295 (TTY)
FOR HOSPITAL OR HOSPITAL OUTPATIENT SERVICES:
FOR CENTER FOR PROSTHETICS AND ORTHOTICS, COXHEALTH AT HOME, AND SLEEP DISORDER CENTER:
  • Accreditation Commission for Health Care (ACHC)
    Phone: 1-919-785-1214 or 1-855-937-2242 (toll free) | Fax: 1-919-785-3011
    https://www.achc.org/contact/